Is disabled – Select checkbox to disable this account in the system.

Uuid

A universally unique identifier for the account. See https://en.wikipedia.org/wiki/Universally_unique_identifier .

Sfdc

The Salesforce (SFDC) identifier for the account. The SFDC ID is a unique, 18-character identifier of any records located in Salesforce organizations.

Parent account

A drop-down that lists all the accounts in the system. If this account has a parent account / company, select it from this drop-down. Default is blank.

Stripe customer

The Stripe customer account ID. [DO NOT USE - TO BE DEPRECATED]

Owner

The ID of the account owner or user.

Company

The ID of the company.

This ID number matches the URL on your browser (example: shiphawk.com/aadmin/accounts/4845). Sometimes you'll see tickets about what account to log into refer to the number instead of the company’s name.

Time zone

The time zone for this account. (Select from the drop-down.) Typically, this is set to the time zone for the main warehouse.

On credit – allows customers to ship without entering billing information. [DEFAULT IS ON: DO NOT TURN OFF - TO BE DEPRECATED]

Allowed item types

Select the checkboxes to allow the following item types:

parcel [DEFAULT IS ON: DO NOT TURN OFF - TO BE DEPRECATED]

handling_unit [DEFAULT IS ON: DO NOT TURN OFF - TO BE DEPRECATED]

unpacked [DEFAULT IS ON: DO NOT TURN OFF - TO BE DEPRECATED]

External shipments enabled – enables shipments to be made outside of ShipHawk. If selected, a user can book a shipment not using ShipHawk’s shipping function. [DEFAULT IS ON: DO NOT TURN OFF - TO BE DEPRECATED]

International enabled – enables international shipping to be shown on user interface (but does not affect API usage). [DEFAULT IS ON: DO NOT TURN OFF - TO BE DEPRECATED]

• If selected, on the user interface, there is a field for Harmonized codes in product page and making a shipment.

• If not selected, no Harmonized codes field is displayed on the user interface.

Include Freight Cost on Commercial Invoice by default [DEFAULT IS ON: DO NOT TURN OFF – TO BE DEPRECATED]

Use order shipping price as freight costs on commercial invoice – uses Order shipping price for Commercial Freight cost field: only select this option if this account always ships complete for international orders. [DEFAULT IS ON: TYPICALLY KEPT ON – TO BE DEPRECATED] To be deprecated because this behavior is managed from the user interface in Commercial Invoice Settings - Confirm with Nibesh Moktan

Auto dispatch enabled – enable Auto Dispatch option when shipped is clicked. Dispatch is always used with Freight and LTL. When you book a shipment, ShipHawk will automatically try to dispatch if possible. Turn off if there are regular carrier pickups.

Synchronous dispatch – sets all dispatches to occur synchronously instead of being completed as a Sidekiq job. [NEED FOR THIS SETTING UNCLEAR?]

Test account – specify whether this account is for testing purposes. Use only as required for a production account that is being used for testing purposes.

Demo account – demo accounts show sample data on the dashboard instead of using real data. Use only as required for a production account that is being used for demo purposes. For instance, if ON, we show mock data in the Weekly Shipping Performance Report in the Web Interface; if OFF, show the actual data for the account.

Demo Shipments per Month

Specify number of sample shipments per month to show on the dashboard page for demo purposes.

Use parent tariff [TO BE DEPRECATED]

Allow address label [ALWAYS ON - TO BE DEPRECATED]

Bol enabled – select to enable Bill of Lading (BOL). [ALWAYS ON - TO BE DEPRECATED]

Team ww include declared value – select to include Team Worldwide declared value. [TO BE DEPRECATED]

Printnode enabled – ON by default. (PrintNode is a connector software program that allows ShipHawk to seamlessly communicate print jobs (labels, packing slips, pick tickets, etc.) to your locally or server-installed printers.)

Generate proposed shipments when orders created – used anytime a customer wants to generate a proposed shipment when an order is created. for syncing item fulfillments as orders.

Regenerate proposed shipments when orders updated - delete and regenerate an order when it changes (for example, new line item needs to be added to the order).

Copy proposed shipments when split orders – when selected, ShipHawk will propose using the same proposed shipment data (for example, box size and so on) for proposed shipments that have been split from an original proposed shipment. (Typically for customers who do not have an ERP. )

Manually Generate Proposed Shipment Labels [COX AUTOMOTIVE FEATURE ONLY]

Recalculate Package Weight when Items are changed – specifies that the system automatically updates package weight as you add items from the user interface (use of this setting assumes the merchant has the right data in the system for the weights of all items).

Allow export shipment line items [COX AUTOMOTIVE FEATURE ONLY]

Ns closed orders sync – enable to synchronize closed orders in NetSuite [CHECK WITH Nibesh Moktan ]

Send tracking email – send tracking email automatically to the merchant’s end customer. The email includes a link to the merchant’s branded tracking page. Merchants (that is, our ShipHawk customers) pay for this feature.

Utilize pms – use Product Management Service (not set for BigCommerce accounts). Always ON. When checked, the Products tab will be available.

Hazmat enabled – select to enable hazardous materials service. (Account-specific setting.)

Allow shipper’s letter of instruction – Always ON. (A shipper’s letter of instruction, or SLI, is an optional shipping document that communicates specific instructions from the shipper to their freight forwarding agents or intermediate consignee, usually for air or ocean shipments.)

Allow military labels – allows shipments to military addresses (domestic addresses even for international military). [ONLY FOR NOBLE SUPPLY & LOGISTICS]

Allow return label tracking – Always ON.

Combine orders merge proposed shipments – When orders are combined, also combine the proposed shipments for those orders. Always ON.

Allow external shipping price markups – For this account, after a shipment has been booked, the merchant can mark up or down manually in the user inteface, or from a rule.

Max return tracking days

Specify the number of days after which ShipHawk will stop tracking the return shipment if no tracking events have been recorded yet. Example: 60.

When Allow return label tracking (above) is enabled, this setting tells ShipHawk how far back to look for a return shipment.

Auto void not sent shipments [TO BE DEPRECATED] this setting was used when ShipHawk was functioning as a freight broker, and is now no longer used.

Allow delete credentials – [???] allows merchant to delete their shipping API credentials.

Add proposed shipment – allows or prevents a shipping clerk from creating a proposed shipment.

Disable delete proposed shipments – prevents clerk from deleting a proposed shipment.

Prefer api params for items – Should be on by default for every customer. [REVIEW FURTHER-THIS IS A SCARY BUTTON] Don’t touch unless you know what you’re doing.

Enable ups ready – enables new features for UPS Ready, but now should be deprecated (two years old)

Enable IF Write Backs - enables write back reporting, enable for every NS customer.

Deprecate order origin address – temporary flag to eliminate the concept of an origin address on outbound shipments because people are shipping from warehouses

Convert pdf from zpl to 4 by 6 – Special setting to help with rendering ZPL data (check with Vasiliy Sablin )

Default destination phone number

The phone number offered by default for the destination.

Rate Timeout (sec)

Specify the cutoff time for receiving rate requests from carriers.

Freight class override

Select to override freight class.

Nmfc override

National Motor Freight Classification (NMFC)

Return label service

Class of service for returns. If not set, uses same service as label creation service.

International return label service

Class of service for returns.

GI code

Child accounts feature set

Select from the following:

• Allow child accounts

• Allow sku return labels

• Allow alternate return address

• Allow ultimate consignee address

• Allow book shipment before rating

• Print 2 labels per page

Select items button mode

Select from drop-down: in_each_piece or in_all_pieces.

Verify order line items

Include packing slips into labels [WILL BE DEPRECATED]

Include Carton/Pallet labels into combined label [WILL BE DEPRECATED]

Label image format

Select from:

• PDF

• PNG
  

Label size format

Select from the following:

• 4x6

• 4x6.75_doctab

• 4x8_doctab

• 4x8_doctab_with_items

• 4x8_fedex_sel_169

Batch print labels by

Select from the following:

• None

• Order number: 1 to 9

• Order number: 9 to 1

• Order Date/Time: oldest to newest

• Order Date/Time: newest to oldest

• Recipient name: a to z

• Recipient name: z to a

Warehouse carrier zone table

Select from the following:

• fedex

• ups

• usps

Netsuite order fulfillment strategy

For the NetSuite order fulfillment strategy, select from the following:

• only_create_fulfillment

• only_update_fulfillment

• create_or_update fulfillment

• disabled

Persist external fulfillment carrier – Select checkbox

Edge time to next ship date

Enter time in HH:MM SS format.

Packing slip reference numbers

Enter reference number names separated by commas. Applies to packing slips in ZPL format.

Example:

"Invoice, Customer Order #, Reference ID, Purchase Order #, BOL #, YOU_NAME_IT"

Disable lets talk – select to disable the Let’s Talk platform for this account.

Order calculate age from

Select from the following:

• created_at

• source_system_processesed_at

Newquote defaults

Charge label fee for custom tariffs

Select whether to charge label fee for custom tariffs.

License plate enabled

Select to enable license plate.

Tote number enabled

Select to enable tote number.

Show/Hide Example Config button

Shopify meta namespace

For Shopify, the namespace groups metafields for specific parts of your store. See: https://help.shopify.com/en/manual/metafields/metafield-definitions/metafield-definition-parts

Primary color

Display name

Specify the company's display name.

Logo path

(Merchant Info) branded tracking page.

Continue shipping url

(Merchant Info)

Facebook link

(Merchant Info)

Pinterest link

(Merchant Info)

Twitter link

(Merchant Info)

Instagram link

(Merchant Info)

Email

(Merchant Info)

Phone number

(Merchant Info)

Favicon url

(Merchant Info)

Contact info text

(Merchant Info)

Ad image url

(Merchant Info)

Ad target url

(Merchant Info)

Subdomain

(Merchant Info)

Return policy url

(Merchant Info)

Max number of amazon mws integrations

Specify the maximum number of Amazon Marketplace Web Service (Amazon MWS) integrations.

Max number of amazon vendor central integrations

Specify the maximum number of Amazon Vendor Central integrations.

Max number of magento integrations

Specify the maximum number of Magento integrations.

Max number of magento2 integrations

Specify the maximum number of Magento2 integrations.

Max number of shopify integrations

Specify the maximum number of Shopify integrations.

Max number of ebay integrations

Specify the maximum number of eBay integrations.

Max number of netsuite integrations

Specify the maximum number of NetSuite integrations.

Net suite request page size

Specify the NetSuite request page size.

Wms hostname

Specify the ShipHawk WMS hostname. Example: https://aws-stage-suite-wm.shiphawk.com/<merchant_name>/test/swmAPI.php

(general)

Expand packages for pre-packing
RM #10842, old behavior - FALSE, new behavior - TRUE

Use actual rate node for FedEx

No / Yes
[DEPRECATED] RM #7180, old behavior - FALSE, new behavior – TRUE

Use unified OrderLineItem finder (temporary setting)
[DEPRECATED]RM #10534, old behavior - FALSE, new behavior – TRUE

Get ship_date from Rate (temporary setting)
[DEPRECATED]RM #10700, old behavior - FALSE, new behavior – TRUE

Should pack kit components when PS is generated from Integration and has LPN

Correct assigning SLI to PS based on RF-Smart packing (temporary setting)

Ability to reuse SSCC code for package if package was deleted/added after print Carton Label (temporary setting)
fix for POLYWOOD, #11269

Should use new Amazon SP-API instead of MWS
Enable only for new clients

Use warehouse address as an origin address for getting rates when warehouse_code passed

Do not assign Warehouse address attributes for Order line items

Use TariffSelector to assign shipment tariff

Use new data for “third party freight charges bill to” section in the BOL
RM #12864, old behavior - FALSE, new behavior – TRUE

(general)

Packing enabled
Enable usage of basic packing (for instance: add items without dims into one box)

Smart packing
Enable ability to use Packing Algo (Smart Packing). The only way Packing Algo works is if all items have dimensions and box sizes that are accurate.

This setting enables the Smart Packing™ feature. ShipHawk displays the suggested box or pallet composition on the Proposed Shipment screen for each shipment order. This setting is required to begin using the Smart Packing™ feature.

Allow box telescoping – When this setting is enabled, Smart Packing will attempt to pack any oversized items with multiples of the same packing material to create a new custom packing material to pack the item. This process is called telescoping. The new telescoped box is still subject to the parcel weight limit of 150 lbs and any relevant dimension restrictions.

Allow boxes to be cut down – allow the Smart Packing™ algorithm to suggest creating cut down boxes. A cut down box is made by cutting along the seams of a box and folding the resulting flaps down to make a smaller carton. This suggestion is given when the smallest available box is still too large along one dimension. This setting is optional and must not be enabled for businesses that are unfamiliar with or not set up for cutting down boxes.

Avoid creation of custom box
Avoid creation of custom boxes by packing algorithm

Include material wrappers
Allow packing algorithm to add material wrappers (Bubble Wrap, Shrink Wrap)

Pallet edge offset

Minimum distance from item to edge of pallet; can be positive or negative. Default: 2

This is the amount of space we will leave around the edge of a pallet. Default is set to "2" which means that we will leave 2" inches of space around the entire pallet. This is the amount of space we will leave around the edge of a pallet. Default is set to "2" which means that we will leave 2" inches of space around the entire pallet. Example: 48x48x4 pallet with a 2" offset leaves 44x44x4 of packing space.

Max regular box aspect ratio

Default: 10.0

The maximum length-to-width ratio for a regular box.

Max spike box aspect ratio

Default: 40.0

A spike box is a box whose length-to-width ratio resembles a javelin or “spike.” Example: long tubes.

Min spike box aspect ratio

Default: 5.0

Spike item aspect ratio

Default: 10.0

Spike item min length

Default: 24.0

Smart packing simplified after

Number of items after which Smart packing will switch to a faster mode (when items rotated as LWH, and LWH only)

Example: 500

Palletize when weight exceeds

Palletize when weight (lbs) of items to be packaged exceeds the specified value.

Default: 70

Palletize when dimensional weight exceeds

Palletize when dimensional weight (lbs) of items to be packaged exceeds the specified value.

Default: 150

Palletize when package count exceeds

When algorithm produces more than the specified number of boxes, the app forces using palletized version and skips package version.

Disable packing alg qty

Sets the maximum number of items that can be fed to the packing algorithm. If exceeded, then all items are put into single package with accurate weight. (If undefined, uses the global default.)

(general)

Show test features

Available packing types

List of available packing types, with a checkbox for each:

• parcel

• unpacked

• pallet

• box

• crate [NOT OFTEN USED]

Default packing type

Select from the following:

• parcel

• unpacked

• pallet

• box

• crate [NOT OFTEN USED]