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Table of Contents

After reviewing this page, you can learn about the integration requirements from the following pages:

Terminology

Term	Definition
Source	The system you are integrating ShipHawk with (typically an ERP system).
App	The name of the solution that contains the code that enables integration and interaction between Source and ShipHawk. “Connector” or “Plug-in” may be used interchangeably with App.
Order	In ShipHawk, an Order is the object in ShipHawk that represents an order that is ready for shipment.
Shipment	In ShipHawk a Shipment is the object that represents a shipment.
Proposed Shipment	A Proposed Shipment is an object in ShipHawk that represents the intermediate state between an Order and a Shipment. A Proposed Shipment contains the details about how certain items from an Order should be shipped. ShipHawk generates Proposed Shipments asynchronously as Orders are created in ShipHawk. A Proposed Shipment is a mutable object that the warehouse team interacts with during fulfillment. In contrast, a Shipment (and its package details) is not editable once created: a Shipment can only progress to a status of ‘delivered’ or ‘cancelled’.
Warehouse	In ShipHawk, the object that represents the location used to fulfill an Order.
Merchant	The business enterprise using ShipHawk for its fulfillment process, such as an eCommerce company.
Customer	The Merchant’s customer: a buyer, consumer, or recipient the items being shipped.

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