Terminology
Term | Definition |
Source | The system you are integrating ShipHawk with (typically an ERP system). |
App | The name of the solution that contains the code that enables integration and interaction between Source and ShipHawk. “Connector” or “Plug-in” may be used interchangeably with App. |
Order | The object in ShipHawk that represents an order. |
Shipment | The object in ShipHawk that represents a shipment. |
Warehouse | The object in ShipHawk that represents the location used to fulfill an Order. |
Merchant | The enterprise using ShipHawk (and an ERP), such as an eCommerce company. |
Customer | The merchant’s customer, a buyer, consumer, or recipient the items being shipped. |