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For receiving information from ShipHawk, the ERP must meet the following requirements:

Table of Contents

1. ERP must receive ShipHawk shipment webhook and update accordingly

When a shipment has been booked in ShipHawk, the ERP must be able to receive a webhook request from ShipHawk with the shipment information, and must update the syncing entity (ERP) accordingly. 

  1. If enabled, the connector must also populate the correct tables for an EDI provider- such as SPS, TrueCommerce, etc 

  2. Serial/lot numbers must be synced and populated correctly. 

2. LTL shipments updated PRO number received into ERP by ShipHawk webhook

For LTL shipments, if the PRO number is updated by a carrier after the shipment has been booked, then it must be received into the ERP via ShipHawk’s tracking update webhook.