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An administrator must be able to easily set up the integration between the order source (ERP) and ShipHawk.
A developer should not be required in order to set up the integration.
If any tasks are needed, they must be fully documented as part of the integration.
Additionally, the administrator must be able to change their ShipHawk API key and ShipHawk hostname when needed. See: https://shiphawk.atlassian.net/l/cp/dL1yng1c .
An administrator must be able to set up mappings to the following:
Order reference number mappings. Reference numbers in ShipHawk are used to bring custom data into ShipHawk for use on shipping documentation or on the ShipHawk Rules Engine. An administrator must be able to map at least 30 fields in the syncing entity (the ERP) to reference numbers in ShipHawk.
Order field mappings. Order fields in ShipHawk are values that exist at the order level. Typically, this information can be stored in different places on the object being synced to ShipHawk. Order mappings can include a wide range of different fields in the ShipHawk order object, but the most important ones include:
Billing details (third party billing, collect billing, and so on)
Pickup and delivery instructions (for LTL)
Alternate return address mappings
Line item field mappings. In some cases, line item fields are configured differently than the default.
Line item reference number mappings.
Shipping method mappings. An administrator must have a way to map ShipHawk’s shipping methods to the shipping methods that are saved in the ERP.
Example: If the ERP has a service called FedEx Ground, that service needs to be mapped to ShipHawk’s FedEx Ground service.
Webhooks. An administrator must be able to configure webhooks to receive information from ShipHawk (see Receiving Information from ShipHawk ).
Logs for testing and debugging. An administrator must be able to view logs for testing and debugging purposes. Additionally, an administrator must be able to configure the automatic deletion of logs after a specified number of days to mange space usage.