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  1. In the left navigation, select Parcel > Reports.

  2. ShipHawk Audit offers all kinds reports right out of the box you can use (see Parcel Reports for details.)

  3. As an example, under Report Criteria, from the Select a Report drop-down, select Exception and Reason.

  4. The Select a client or search by name/code and Select a Carrier fields populate. You can change the carrier or add additional carriers as desired by selecting from the drop-down.

  5. The file name field, which specifies the name of the file you can export (typically .xlsx), automatically populates with “Exception and Reason”, followed by some variables that specify the date ranges ($DATE_RANGES), client names ($CLIENT_NAMES), and carrier names ($CARRIER_NAMES) for the full report name. You can modify the file name as needed.
    Note that from the Add Details to File Name drop-down, you can add additional variables.

  6. Next, if you wish, you can customize the columns, special criteria, and subtotal options in the report. Click the Customize Columns button (or Add Special Criteria, or Subtotal Options) to get a Customizations pop-up window.

  7. On the Customizations pop-up, you click Columns Included to adjust the order of appearance, inclusion, and exclusion of columns. All the columns are typically included by default, so you will likely want to exclude any columns that are not of interest. When ready, click Done to save the changes.