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Kind: Select the option that describes your packing material type: box, evelope, or pallet.
Material Weight: Enter the weight of the packing material in this field.
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Inner Dimensions: If you selected Box box as the packing material type (in the Kind field), you can enter the box’s inner dimensions under the Inner Dimensions section. Inner dimensions are useful to include if you package your products with any kind of insulation or loose fill materials. This ensures the packing algorithm selects a box with appropriate outer dimensions for fitting both the product and insulation (filler) material.
If you selected envelope as the packing material type (in the Kind field), you must then specify the Envelope Type (Poly Mailer / Poly Bag, Padded Envelope / Bubble Mailer, Paper Envelope, Rigid Mailer, or Other). You also have an additional Inner Dimensions setting: Max Height. Envelope dimensions will flex depending on the items packed inside the envelope. ShipHawk reduces the width and length dimensions as the height increases. The default Max Height for most envelope types is 50% of the shortest dimension between length or width. The Max Height for rigid mailers defaults to 27%, based on the limit flex of rigid mailers.
Max Pallet Height: If you selected Pallet as the packing material type, you must enter the Max Pallet Height you want Smart Packing to be able to pack onto that pallet. This does not include the pallet height.
For example, if your total pallet height can be 96 inches including the height of the pallet itself, your max pallet height should be 96 - the pallet’s height. If your pallet is 6 inches tall, this would mean the max pallet height should be 90.
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