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  1. Log into your ShipHawk account. The ShipHawk dashboard appears.

  2. Click the Settings ⚙️ icon > Integrations

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    The Integrations screen is displayed.

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  3. Click the Amazon Seller Central tile. The Manage My Accounts screen is displayed.

  4. Complete the screen.

    1. Enter the Marketplace ID provided to you by Amazon.

    2. Enter your name and address information that you used to register with Amazon Seller Central. 

    3. To disable automatic order synchronization from your Seller Central Account to ShipHawk, click the Disable order syncing? check box. 
      By default, ShipHawk automatically synchronizes all orders with your Amazon Seller Central account once the two applications are connected. If you are a customer that uses a separate ERP to manage your organization’s orders, then disable this synchronization. 

  5. Click the Connect button to complete the connection process.

  6. To add additional  Amazon Seller Central Accounts, return to Amazon’s Manage Your Accounts screen.

  7. Click the + Add Account button and repeat this procedure for each account you wish to add. When multiple accounts are added, ShipHawk automatically selects the right Seller Central Account for your Amazon orders when returning rates and creating shipments.

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  1. Log into your ShipHawk account. The ShipHawk dashboard appears.

  2. Click the Settings ⚙️ icon > Integrations

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    The Integrations screen is displayed.

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  3. Click the Amazon Vendor Central tile.

    The Manage My Accounts screen is populated.

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  4. Click the What is my Marketplace id? button.

     The What is my Marketplace id? pop-up window will populate on the screen.

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  5. Open the green link to find your Marketplace id value for your country. You will be redirected to the Amazon Selling Partner API Developer Guide.

  6. The Marketplace id value should be located under the Marketplace IDs section of the Developer Guide. 

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  7. When you have located the id value of your country, copy the Marketplace ID from the Developer Guide. 

  8. Return to your ShipHawk window when you are finished. 

  9. Click the Close button to close the What is my Marketplace id? pop-up window. 

  10. Paste the Marketplace id you copied from the Developer Guide into the Marketplace ID field in the Manage Your Accounts screen. Then, click Connect

  11. You will be redirected to the Amazon Vendor Central site, and prompted to sign in to your account.

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  12. After successfully signing in, you will be redirected back to ShipHawk.

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  1. Log into your ShipHawk account. The ShipHawk dashboard appears.

  2. Click the Settings icon > Carriers


    The Carriers screen appears.

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  3. Click the Amazon FBA tile. The Add your account screen appears.

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  4. Complete the screen by entering your Seller ID, Marketplace ID, and MWS Auth Token into the correct fields.

  5. Click the Submit button to complete the connection process.

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  1. From the NetSuite dashboard, select ShipHawk > Setup > ShipHawk Settings. The ShipHawk Settings List screen is displayed.

    1. Click directly on the ShipHawk Settings link. Do not click on either New or Search.

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  2. Click Edit to access ShipHawk settings. The ShipHawk Settings screen is displayed.

    1. Do not click on the New ShipHawk Settings button.

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  3. From the ShipHawk Settings screen, click on the Orders > ShipHawk Shipment Mapping

    The ShipHawk Order Field Mapping tab is displayed.

  4. Click the New ShipHawk Order Field Mapping button. 

  5. Select the channel_order_id option from the ShipHawk Order Field drop-down field under the ShipHawk Order Field section.


  6. Enter the NetSuite sales order field where you’ve stored the OrderID from Amazon or Purchase Order ID for Vendor Central by clicking the NetSuite Order Field Path under the NetSuite Order Field section.

    Enter the field name using the following format: fieldname_id. (The underscores are used to separate the field name elements. Do not put spaces when typing the field name into NetSuite.)


    Click Save to save your new order field mapping. 

  7. Repeat Step 5-6 for ShipHawk Order Field channel_name.

    1. If you are connecting an Amazon Seller Central account, repeat  Step 5-6 for ShipHawk Order Field is_prime.


      The channel_name must be mapped to a field with a static value Amazon.

      The ShipHawk Order Field is_prime must be mapped to a boolean field.

  8. Click on the ShipHawk OLI Field Mapping tab. 

  9. Click the New ShipHawk OLI Field Mapping button. The ShipHawk OLI Field Mapping screen populates.

  10. Select Channel Item ID from the ShipHawk OLI Field drop-down field. 

    1. This field located under the ShipHawk Order Line Item section.

  11. Select the Sales Order Item Field where you have stored the Amazon OrderItemID or buyerProductIdentifier (ASIN) for Vendor Central.

    1. This field is located under the Sales Order Item section.

  12. Click Save.

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