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1. You can access the new product creation screen in one of two ways:

   1. Click the expansion button next to the Products link in the top menu of the ShipHawk dashboard. 
      

      

      
      
      

   2. Click the Create a New Product link. The Products screen appears. The new product creation window populates on the right side of the screen.
      

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2. Complete the Product section of the new product creation window.

   1. Enter a unique SKU number in the SKU field that is consistent with your organization’s naming convention.
      

      

   2. Enter a descriptive name for the product in the Name field.
      

      

   3. Enter the product’s UPC code in the UPC field.
      

      

   4. Enter a description of the product in the Description field.
      

      

   5. If your product contains any child SKUs, enter values for the child’s SKU, quantity, minimum quantity, and price per child item in the fields associated with child SKUs.
      

      

   6. If you have an image of your product, enter the URL where the image is hosted in the Image URL field.
      

      

   7. Select the Ships Individually check box if you wish to create a single package shipment for items where this setting is enabled.
      

      

   8. If your product is serialized or lotted, select the correct option from the Serialized/Lotted field. Doing this will change how ShipHawk treats this item during pack-verification.  Serialized/Lotted items must have a serial or lot #. 
      

      

3. If your new product is a kit, complete the Kit SKUs section.

   1. Click the + Add SKU link under the Kit SKUs section. New fields appear.
      

      

   2. To show kits as a single line item for on ShipHawk generated commercial invoices, click the Show as one line item for customs field. If unchecked, all the kit-component SKUs will be listed on the commercial invoice.

   3. For this SKU, select the number of this specific kit-component in the QTY field.

   4. Enter the SKU number for this kit-component.

   5. Enter the % of the total kit value this kit-component represents using the % of Total Value field. ShipHawk will calculate the individual values of each kit-component based on the sales price of the kit that syncs to ShipHawk.

   6. If your kit has multiple child-SKUs whose SKUs differ from one another, click the +Add SKU link in the Kit SKUs section and repeat the preceding steps until complete.   

4. To add items to your new product, complete the Items section.

   1. Click the + Add Item button under the Items section. 
      

      

   2. Enter a description of your item in the Description field.

   3. Enter a commodity description of your item in the Commodity Description field.

   4. Enter the price of your item in the Price field.

   5. Enter the quantity of this item in the QTY field. (1 is the default value of this field.)

   6. Select the Unpacked option from the Item Type field. (Parcel is the default.) New fields appear.
      

      

   7. Enter the unpacked item type into the Unpacked Item Type field. This field is relevant if you have enabled Smart Packing™.

      1. Box (ID: itm_kEZnjabt in Production)- An item that can ship in its own packaging and does not require packing into another package before shipping, but MAY be packed into a larger box when other items are present or onto a pallet.

      2. Generic Unpacked Item (ID: itm_g8z4CTW2 in Production) - Loose items that need to be “Smart Packed” before shipping. 

      3. Clothes (ID: itm_khNbfek5 in Production) - Items that can be rolled or folded from the original  dimensions as stored in ShipHawk. Items must be less than 2” in height prior to packing.

   8. Enter the item’s dimensions into the Length, Width, and Height fields.
      

      

   9. Enter the item’s weight into the Weight field.

   10. Select the correct freight class from the Freight Class field.

   11. Enter the NMFC code into the NMFC field.

   12. Select the Requires Crating field if the item must be packed into a crate for shipment.

       

   13. Select the ORM-D field if your item qualifies as such.
       

       

   14. Select the Hazmat field if your item qualifies as such.
       

       

   15. Complete the new hazmat fields.

   16. To add customs data to this item, click the International Customs Data link.

   You will be redirected to the Manage Customs Data screen.
   
   

   

   q. Complete the customs fields and click the Finish button to save. Your customs data is displayed in the Items section.

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When calculating proposed shipments, Smart Packing will always pick the smallest packing material (material containers), that can fit the items in the order. By default, Smart Packing algorithm will pick from the enabled boxes based on container size. However, there are certain instances when shippers may want to transform or modify a material container to optimize package size. Telescoping and Cut Down are two ways to transform containers to reduce package sizes. If Smart Packing is able to fit all items into a single material container that is less than three cubic feet, ShipHawk will recommend using that container for packing. Smart Packing will never try to transform material containers of less than 3 ft³. For larger shipments and packages, Smart Packing can be configured to automatically recommend that packers “cut down” larger boxes to reduce the package size, which may reduce shipping cost. This approach will recommend reducing the height dimension only, based on the common practice of cutting box edges and scoring sides to reduce box size. For more information, see Packing Material Transformations - Telescoping and Cut Down .

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