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You have created a schedule that automatically sends orders to ShipHawk during specified periods of time.

Import ShipHawk Confirmed Shipments screen

From the Import ShipHawk Confirmed Shipments screen. Users can manually import Shipments that have already been confirmed in ShipHawk to Acumatica.

1. Log in to your ShipHawk account. Confirm the account you are using is the same account that is linked to Acumatica.

2. Click the Shipments button in the top menu bar. This will bring you to the Shipments page.
   

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3. Verify you have a shipment with Confirmed status by setting the Group By filter to Status.

   1. A list of Shipments should appear under the Confirmed group in the Shipments grid.

   2. If no shipments appear, you can manually change a shipment status to Confirmed by selecting a shipment from the grid and manually changing the status in the Shipment details page.
      

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4. Return to Acumatica, navigate to Other Items > ShipHawk > Import ShipHawk Confirmed Shipments. The Import ShipHawk Confirmed Shipments screen will appear.
   

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5. The grid should contain all the Confirmed but not Shipped shipments you verified in the ShipHawk Shipments page.

6. To import a shipment into Acumatica, select the checkbox in the same row as the shipment and click the Process button. You can also perform a bulk import by clicking the Process All button.
   

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7. If you click the Timer icon located to the right of the Process All button, you can schedule the shipments on the grid to be imported automatically.

8. A processing pop-up window will appear if you opt to import the shipment. When the process is complete it will be confirmed in the window.
   

Log Details Screen

An additional function supported by the ShipHawk application is the ability to track the  API interactions between the ShipHawk-Acumatica connector and ShipHawk’s API. Visibility regarding this process is provided by the ShipHawk Log Details screen in Acumatica.

To access the ShipHawk Log Details screen

1. In Acumatica, navigate to Other Items > ShipHawk > ShipHawk Log Details

2. The API interactions should be displayed as rows in the grid on the ShipHawk Log Details screen.

3. You can filter the type of interaction by selecting an Entity Type at the top of the grid.
   

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4. You can view the API Request and API Response as columns in the grid. 

5. When a user exports a shipment from Acumatica to ShipHawk, a new record should display as an Export Entity type. 

6. You can view the Request from ShipHawk and Response from Acumatica in this grid in the API Request and API Response columns.
   

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7. You can also view whether an API interaction was successful in the Success or Error Msg column in the same grid.

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