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Once this feature has been enabled for your account by ShipHawk, your admin users can configure the workflows and the workstations that meet your business requirements and warehouse layout. Warehouse workers at workstations can then follow the workflows to pack items into boxes or pack boxes onto pallets efficiently and accurately.

Configuring Workflows and Workstations

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• You will not be able to create a workflow that involves shipping directly after packing a box/pallet. Today, packing workflows only encompass the packing of items (SKUs) into boxes, or the building of pallets, and do not allow you to then move forward to book on the same page. You must ship this through the Order Details page, Ready-to-ship (RTS) mode, or through bulk processing. An easy workaround for this is to have the workflow open on one browser tab, and the Order Details page open on the other. After packing on the packing workflow, you can ship it on another page. To have the Order Details page open on another page, when configuring a Workflow, select the Open proposed shipment details option.

• Alcohol, Hazmat, Limited Quantity, Excepted Quantity, Lithium Batteries are not supported.

• Automatic application of Masterpacks is not supported. 

• The Smart Packing™ recommendation is not displayed in the workflow, and will have no  impact on the packing process. Workflows are initially for those who want smooth functionality for manually packing an order. You can use Smart Packing on the Order Details page, and also use packing workflows for different orders.

• Proposed shipment consolidation is not possible through workflows at this time.

• Carton or Pallet labels printed out upon packing a box/pallet will only have information available to them in the packing stage of the fulfillment process. If you want ShipHawk to print out carton labels with the carrier and service when a box is packed, you must wait until the shipment is booked before printing the carton label. There is also not  a way to manually input what the carrier and service will be at this time. 

• Serial Numbers and Lot Numbers are not included.