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How ShipHawk Works with SPS Commerce

How ShipHawk Writes Package Details to NetSuite

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ShipHawk consumes item fulfillments (or sales orders) originating from NetSuite. When these are booked, ShipHawk communicates with NetSuite via web services to make updates to the Item Fulfillment record.

For details on how ShipHawk works with NetSuite,  see SuiteApp Administration and Configuration Guide for NetSuite .

When updating Item Fulfillment records, by default, ShipHawk  writes package-level information back to custom ShipHawk fields in NetSuite. When you enable the SPS Commerce connector however, ShipHawk will write the shipment package-level information to SPS Commerce’s custom records in NetSuite instead. 

Specifically, ShipHawk writes package details to the custom SPS Commerce Package ContentsEDI Packages tab under the item fulfillment record. SPS Commerce then uses the package details ShipHawk writes back to the Package Contents tab fields in the item fulfillment record to generate ASNs.

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ShipHawk’s interaction with SPS  Commerce ends when the package details are written to the SPS Commerce’s records and the ASN file is generated (depending on the Autogenerate ASN setting, described below). Further downstream processes related to EDI and ASN are handled by SPS Commerce.

The package details ShipHawk sends to this custom tab for SPS Commerce to retrieve areinclude:

• Width

• Height

• Length

• Weight

• Tracking Number

• Package Quantity

• Item Fulfillment ID (itemFulfillmentId)

• Carton Index (cartonIndex)

• UCC Label ID (labelid)

• Bill of Lading Number

• Carrier PRO Number

• Carrier Alpha Code

• Items object, which includes the following for each item in the package:

  • itemId

  • itemFulfillmentLine

  • itemQuantity

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• SPS Commerce Fulfillment for NetSuite

• SPS Commerce

• SPS Commerce Supplier Automation

• SPS Integration Status

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SPS Commerce

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SPS Commerce Configuration Tasks

SPS Commerce configuration includes the following:

1. Create New Package Record for Custom Entry Form

2. Enable ShipHawk to Automatically Generate ASNsEnable the SPS Commerce Connector

Create New Package Record for Custom Entry Form

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1. Select Customization > Scripting > Script Deployments:
   

   

   
   
   

2. In the SCRIPT field, select the SPS SL SVC Create ASN script ( ID: customscript_sps_sl_svc_create_asn).
   

3. Next, in the row for the script, click the Edit link:
   

   

   
   
   

4. Select AVAILABLE WITHOUT LOGIN (make sure it is checked on):
   

   

   
   
   

5. Finally, click Save.

Enabling the SPS Commerce Connector

After you have confirmed their SPS Commerce account is connected to their NetSuite instance, Before you can access SPS Commerce settings in the ShipHawk user interface, your ShipHawk Account Manager must enable this feature for your account. 

Now you can enable the SPS Commerce connector as follows:

1. On the ShipHawk user interface, navigate to Settings > Integrations > NetSuite.
   You will be redirected to the NetSuite Manage Your Accounts screen.
   

2. On the NetSuite Manage your Accounts screen, click on the Advanced tab.
   

3. Under the SPS Commerce Connector for ASN heading, select Enable SPS Commerce Connector for ASN.
   

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4. Click Save.

Once this is enabled, ShipHawk writes necessary shipment and package information to SPS Commerce’s records in NetSuite, which are available in the Item Fulfillment record.

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When you have selected Enable SPS Commerce Connector for ASN, you can optionally select the Autogenerate ASN option. This option automatically generates ASNs in NetSuite after the shipment is made and the package information is written to SPS Commerce’s records.

Additionally, once you have enabled the above options, you will also be able to see ASN generation status added to the Source System Sync Status modal, which is available in the ShipHawk Shipment details page:

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